However, when it comes to Android-to-Android chats, there’s a new choice that’s better than all the rest: Google Duo. Skype is available on Android, Facebook Messenger is available on Android, and Google’s older video chat offering, Hangouts, is still quite good on Android. Why would you use anything else? Android to Android: Google DuoĪndroid is a bit more of a convoluted mess than iOS or Mac, because there are a ton of different apps. Seriously, though, it comes on all Macs, iPhones, and iPads, it works great, and everyone knows about it. You’re probably already on the FaceTime train. Chats Between Two Apple Products (Mac, iPhone, and iPad): FaceTimeĪpple users! FaceTime is where it’s at for you guys, but I’ll be honest: I didn’t have to tell you that. Even if you don’t, you can sign in with Facebook if you want…but if you have Facebook, please just refer back to the previous section of this guide. If you’re a Windows user, Skype is the obvious choice here: it comes bundled with Windows now that Microsoft owns it, and it’s become synonomous enough with video chat that basically everyone has a Skype account. This is an advantage when you have lots of team members working on a number of different projects at once.If you don’t have Facebook (or are trying to chat with someone who doesn’t), no worries! Continue on for the various platform-based tools. Microsoft Teams breaks down chats into different threads of discussion that look more like social media posts than just an endless stream of disjointed conversations, resembling Chatter’s organization structure. This software is a little like Slack, a little like Chatter, and it adds something of its own, too. Microsoft offers its own excellent version of group chat software, aptly named Microsoft Teams. It’s also a good choice if you already have Salesforce since it’s free for current users. This should be the first tool that IT companies look at. Ĭhatter Is Best Suited For: Medium and large teams that are doing complex project management with lots of moving parts or in-depth analytics. Designate office hours so site visitors know when youre available to chat. If you are using Salesforce, however, it’s available at no added cost. Provide better support and close more deals with real-time chat support. Image source: Ĭhatter is available for $15 per user per month for companies that aren’t already using Salesforce. You can create threads of discussion to keep everything organized, as well as add files, Google Doc links, and more to your messages ensuring that everyone who needs information can access it quickly. Slack is one of the most popular and well-known team communication tools out there, and it focuses on direct instant chat between groups in the most effective way possible. In this post, we’ll take a look at three of the best team communication tools and help you decide which one is right for you. If you’re tired of drowning in forgotten emails or trying to track down crucial information in a swarm of confusing messages, keep reading. Different types of companies will benefit from unique features that suit their needs, and finding the right internal company communication tool will help you streamline teamwork and project management, while also better connecting cross-functional teams more effectively.
No one likes a game of email-tag, and businesses are increasingly turning to instant-chat tools.Ĭompanies come in different sizes and have different business models, so it’s no surprise that there’s no true one-size-fits-all communication tool. You know that you need some sort of team communication tool to cut down on the lost messages and the lag in response time that’s slowing everything down.
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